Contact

Write to us. A person reads it.

One address for everything — we would rather you not have to guess which one.

What to send, and where it goes

Something is broken

Tell us the two languages you had selected, what you said, and what came back — the wrong translation itself is the most useful thing you can send us. If you can, add the device and browser. There is more troubleshooting on the support page, and a good deal of it turns out to be a microphone permission.

The translation was wrong

Please tell us. Fluent speakers catching TOKI in a mistake is feedback we cannot produce ourselves, and it is worth more to us than a feature request. Quote what it should have said.

A privacy or data request

Access, correction, deletion, or withdrawing consent — write from the email address on your account so we can confirm it is yours. We respond within 30 days, as our privacy policy commits to. If you only want your account gone, the fastest route is inside the app: Profile → Settings → Delete Account, and there are instructions on the account deletion page.

Press, business or partnership

Same address. Say what you need and by when.

Company details

We do not run a phone line. A written message gets you a written answer from someone who can look at the logs, which is usually faster than describing an audio bug out loud.

Email toki@brivfy.com